Careers

We are always on the look out for extraordinary people who strive for quality in all they do. Our company is growing so even if you do not see a position open for you, we encourage you send a resume as we are ready to make space for the right person to join our team.

Careers at Harbor Springs Mattress Co.

Current Positions Open

Retail Sales Associate

Location: Traverse City, MI

We’re looking for bright individuals who are wide awake and ready to dream up new ideas with our company.

Looking for a job that makes you feel great about getting out of and into bed?

At Harbor Springs Mattress we know great sleep makes for waking up to live more fully.  We hand make all-natural products with honest craftsmanship that makes us proud to help people live better.  Made in Harbor Springs and sold in Michigan, we are a brand focused on earning local customer trust by building the best with sustainable, all-natural materials.

Retail Associate:

As part of our retail team you will represent the Harbor Springs Mattress Co brand  with exceptional customer service.  Our stores are more like boutiques and we believe our retail should be a genuine warm, welcoming and relaxing experience.

The Springs and Bolts:

This is an hourly position based in our store location.  You must be able to work a minimum of two to three days per week with some flexible weekend availability. You will find we generally pay higher than most retail positions. Wide awake go getters who want advancement opportunities are appreciated.  Full time opportunities can grow from part-time as desired with applicable skills in other areas such as office management, social media, CRM and digital marketing. 

Traverse City Sales Associate

When you are resisting the temptation of napping, this is what you will do:

  • Welcome and provide outstanding customer service to every person who enters our store.
  • Educate customers about our unique products and construction methods
  • Maintain the visual appearance, integrity and safety of the store 
  • Maintain high brand and product knowledge
  • Follow opening and closing procedures
  • Create and process sales orders
  • Collect customer feedback and data
  • Correspond with customers for follow up through email and phone calls
  • Record customer and sales information to maintain accurate data and assist with customer relationship management
  • Assist with setting up and executing community events and programs
  • Assist with merchandising and research
  • Assist with ongoing projects and other tasks as needed.

Our dream candidate is…

  • A person who naturally strives for quality in all they do
  • An excellent written and verbal communicator
  • Genuine with empathy and passion for helping people
  • Ability to create and understand experiential retail
  • Detail oriented and able to quickly problem solve
  • A go getter with an entrepreneurial spirit
  • A team player who believes no task is too small
  • Professional reflective of a luxury brand
  • Appreciative of well-made, natural products and fibers 
  • Passion for good design, our brand and mission
  • Occasional ability to travel to our other retail locations 
  • Experience with Google workspace, social media, 
  • digital marketing, CRM a plus.

You may apply by sending a resume to info@harborspringsmattress.com.

or apply in person at our at our Traverse City Store.