Customer Reviews

When You Craft Differently, People Take Notice.

Read Our Customer Reviews

Based on 128 reviews
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The Harbor Light
Rick & Rita Smith
The Harbor Light

We were looking to buy a new mattress and when visiting Harbor Springs, Mi on a ski trip last winter we stopped by Harbor Springs Mattress Company. Dar greeted us and explained all the mattresses to us and how they use all natural materials. She also gave us a tour of the factory where we could see how caringly the mattresses were assembled. Very impressive operation.

We decided to purchase a king size Harbor Light mattress with hinge, mattress protector with wool, and the Embrace bed frame as well.

The delivery company ,White Star Movers, was very professional and did a great job setting it all up in our 2nd floor bedroom.

We highly recommend Harbor Springs Mattress Company to anyone looking to buy a new mattress.

Thank You Harbor Springs Mattress Company!

Rick & Rita Smith
Royal Oak,MI

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The Harbor Light
Lisa Rolen
Harbor Light Dream Come True

Best sleep of all time! I didn’t get to try the Harbor Light mattress out. I live in Virginia so I spoke with several people in the company. Armen was great to work with and steered me to the perfect mattress. I also purchased the mattress topper so my sleep and comfort is amazing! If shopping for a new mattress you can’t go wrong with buying from Harbor Springs Mattress in Michigan.

Roses are red!

Roses are red, violets are blue,
A Moonbeam mattress brings nocturnal bliss to you!
Every night, my Moonbeam mattress floats me to dreamland,
As only all natural fibers of cotton, wool and latex can!
The innerspring support makes my mattress divine,
All wrapped in elegant jacquard fabric so fine!
Tufts of wool pom poms,
All placed by skilled hands,
Keep things together,
and looking just grand!
So take it from me,
If you want to feel good,
Then trust only in the best,
No other will do,
Get a Moonbeam Mattress made specially for you!

Best wishes!
Margaret N.
Arroyo Grande, CA

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The Cozy
Renna Walter
The coziest mattress ever! The Cozy.

After spending over 10 years trying to find a comfortable, yet supportive mattress my husband and I thought we were going to have to settle.
We had purchased many different types/brands of mattresses, including top of the line Tempurpedic and Serta. We were still waking with aches and pains and extreme stiffness.
I honestly thought it was just part of aging and maybe it wasn't even the mattress at all. Until one afternoon when I went into Harbor Springs Mattress Company, located in Traverse City.
The first thing I noticed was absolutely no odor. Not in the store or on any of the mattresses. All of our past mattresses off gassed for a time period and also had to be "broken in."
Pam was absolutely wonderful in explaining the different types of mattresses and how they were constructed. It was very refreshing to know that the mattress would not have an odor when delivered and it would feel exactly the way it felt on the showroom floor. Wow! Talk about a game changer!
I chose a soft cozy mattress (As my husband and I have a split king) and couldn't believe how great I felt after just one night.
I felt like I was suspended in a cloud and I woke with absolutely no aches or pains. The mattress supports me perfectly and I have zero pressure points.
My Cozy mattress literally cured my body from what I thought was arthritis.
My husband loved my side of the bed so much that he ordered the same exact mattress for himself.
We both look forward to going to bed every night and we sleep better than ever! There are many mornings that I wake in the same position that I fall asleep in. If you haven't tried a Harbor Springs mattress, I recommend you go to your nearest store to experience what's sleeping should be for everyone. We will be purchasing Harbor Springs mattresses for all of our guest rooms as well. Thank you Harbor Springs mattress company for making the most incredible mattresses ever. And, thank you for the wonderful experiences from first stepping into your store, to delivery to waking up every morning feeling our very best!

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The Harbor Light
Rick Rennie
The staff was right!

While shopping for a new mattress the patient and knowledgable staff at the Harbor Springs location told us the all natural materials and open coils would be a game changer as far as my night sweats went, they were spot on! Our Harbor Light mattress is so comfortable that I actually look forward to going to bed now and not waking up drenched. My sleep quality has been greatly improved.
I also love the fact that it is so durable and can be flipped and rotated. They even have a schedule recommended for it to ensure it remains at peak performance throughout it's life.

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Trillium Mattress
C & B Johnson
Bed of Roses

We were in search of a bed that we could both sleep comfortably on!! We saw the commercials and researched the company. That brought us to Traverse City where we met Pam!! Pam asked a bunch of questions and listened closely to what we had to say. My husband had injured his knee and had upcoming surgery. He also had hip pain. Pam suggested the Bed of Roses but had us try every mattress to really help us make the right decision! We have a winner! The mattress was key for recovery and provided my husband the rest he needed through his long rehab!! I love it as well, as do our two dogs!! Pam was great to work with!! Thank you, Pam!!

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Trillium Mattress
Keith Williams
Awesome Purchase Experience

My wife and I decided that after 20 years, it was time to treat ourselves to a new mattress. We looked at a variety of retailers and a variety of types of mattresses and were struggling to make a decision. A friend suggested Harbor Springs Mattress to us and we are so glad they did.

During our first visit to the factory/showroom, we were met by Armin who took a lot of time explaining each mattress including their differences as well as their manufacturing process, as well as a tour of their factory. I was certainly impressed by their product but more so by the pride that Armin took in their product and employees. There was never a hard sell and we were encouraged to take as long as we wanted to test the various mattresses and Armin patiently and thoroughly answered all of our questions. Even though we didn't purchase on that first visit, Armin was very friendly and positive.

After that visit, anything we looked at paled in comparison to what we saw at Harbor Springs Mattress. Our second visit we met Dar who, again was patient, knowledgeable and encouraged us to spend as much time as we needed exploring the different products and explaining the differences to us. The time we spent at that visit convinced us to purchase the Trillium which felt like the most comfortable mattress I have ever been on.

The delivery process was outstanding with Armin personally delivering our mattress and going through the proper procedures to get the most out of our purchase.

Throughout the process I was impressed with the quality of the product but just as importantly, the obvious pride that Armin and Dar, as well as the employees that we met, took in the Company and product.

We love the fact that the mattress can be flipped to extend its life as well as the organic materials. The mattress topper is truly a great addition to the mattress adding a luxury layer to an already outstanding mattress!

We've only had the mattress for a few days but the sleep experience has been great.

Highly recommend Harbor Springs Mattress!

Fabulous Trillium!

We purchased a king size Trillium mattress and box spring for our new home, and we love it! It is well built and very comfortable. We are getting a solid night's rest, along with some much-deserved naps along the way. After visiting the manufacturing facility, we really gained a strong appreciation for the quality commitment of Harbor Springs Mattress Company! The spirit of the decorations at the HSMC facility is excellent! It adds so much to the community spirit. We highly recommend this fine company, its excellent products, and its devoted team members.

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Trillium Mattress
Corrine Olson
Trillium love deserves 5 stars

We love our new mattress the Trillium!!
My husband & I went from a queen size bed to a king.
We were on a mission to find a mattress that we could get our best sleep on. It’s a pretty big deal when you think about spending 7-8 hours a night sleeping in it. Also a commitment when you spend money on a product you plan to keep for 20 years. Not to mention buying all the bedding that you need to sleep with as well.
We had seen the commercials for Harbor Springs Mattress & it had also been recommended to us.
We shopped at the Traverse City store and Pam was our salesperson. I went in there thinking after what I studied online was I wanted the Bed of Roses. Pam asked questions about our sleep positions, had me try almost every mattress in there and would ask me questions about my experience. After testing out several, I fell in love with the Trillium. It is a perfect match.
We have only had it a week but I can tell you it was worth the wait. I look forward to bedtime and have been sleeping quite comfortably.
We also purchased pillows, mattress protectors, blanket, duvet & bedding from the store. We are very happy with that as well.
Thank you so much Pam for your time, patience & knowledge to help us make our decision on purchasing the Trillium & bedding accessories!!

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The Bed of Roses
Nancy Brady
A great night's rest!

My husband and I purchased our Bed of Roses Queen mattress from the Harbor Springs location this past July. It was delivered ahead of schedule, and we have been sleeping like babies since the first night. There were no odd smells to contend with; just unimaginable comfort. I immediately found myself waking up without the old back aches, and I no longer struggle to find a comfortable way to sleep. This bed has lived up to, and surpassed, all its advertised attributes. Well worth the investment.

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The Bed of Roses
Cathy Stockwell
It’s really like sleeping on a bed of roses without the thorns!

I purchased my mattress with my tax return 2023. Best purchase ever! No more waking up with an achey body no matter how long I stay in bed. I used to flop like a fish all night long. Now just like sleeping in luxury . Another great feature, besides being beautiful, we are keeping it local. Thank you so much for my amazing bed of roses. I will continue to share my experience with all of my friends.

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The Harbor Light
Peggi Tucker
Harbor Light

Our Harbor Light mattress is welcoming and softly supportive the minute I get into bed. Wonderfully plush! Love it.

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Trillium Mattress
Jim & Nancy Berryman
Well Worth It

My wife and I made the decision to replace our mattress this year. We found out it is not an easy task. After trips to various stores in our local market and reviewing mattresses on-line it only became more confusing as to which mattress would be best for us.
When we found the Harbor Springs Mattress Co., we discovered something different. Their mattresses are hand made one-at-time using natural materials. While it took us several trips to both Harbor Springs and Rochester, MI stores, we finally decided on their Trillium mattress. The quality of the mattress surpasses any mattress we’ve had in our 47 years of marriage. We could not have been more pleased.
Armen and his sales staff were knowledgeable about their products and their differences to the market. We never felt rushed to make a decision. Additionally, the customer service, delivery and follow-up were outstanding. We would highly recommend Harbor Springs Mattress. We’ve never had a better night's sleep.

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The Moon Beam Mattress
Michelle Courval
Best sleep ever!!

We bought the Moonbeam mattress in the spring. We chose the Cali king size after sleeping on queen sizes for over 30 years. Our bedroom is only 12x12 so we spent some time making sure it wouldn’t overwhelm the space. It has been a real delight. Every morning one of us says to the other ‘isn’t that the best bed ever?!?’ We are in our late 60s and 70s. Should have bought it years ago. Thank you.

D
The Bed of Roses
DEBORAH DOMBROSKI
Bed of Roses

We purchased the “Bed of Roses” Queen size in December of 2023. We love our new bed and it is so comfortable. Well worth the money.

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Trillium Mattress
Linda Barry
WE LOVE THE TRILLIUM!

I have been researching a new mattress for some time now. Was ready to jump in my car to visit the Harbor Springs Mattress Co store when I discovered Traverse City has its very own store in Old Towne. Two visits and 5 weeks later we have an awesome new bed just in time for the Holidays!
So very comfortable and my back loves the Trillium!

We Thank You!!!!!

K
Trillium Mattress
Kelley Hammond
Trillium

Absolutely loving our mattress. What a difference in our comfort level at night. Couldn’t be happier!

J
The Bed of Roses
Juliette DCR
Chiropractic adjustment

I slept on my bed of roses queen size bed last night for the first time. I woke up and thought I don’t feel any different. Then I started moving around and my neck cracked all the cervical vertebrae (felt amazing). Then my shoulders cracked. Then my lower back cracked. I normally wake up with pain. All those areas feel amazing.

Everything went as planned in regards to timeline of delivery and arrival.

Need it Now delivery out of Columbia did a great job bringing it in. 2 pleasant fellows who were very careful.

This bed is thicker and heavier than any mattress I’ve seen. It’s a little bouncy. Just could not be happier with it!

Thank you to the shop workers. And Armon, Cory, and Logan.

C
The Cozy
Customer
100% Improved Sleep

We were shopping for our third mattress in six years when we found Harbor Springs Mattress Co. I’ve had back surgery for scoliosis and even other mattresses marketed as soft or for people with back issues weren’t working. I was regularly awakening several times each night with pressure point pain or sometimes arm numbness.

We visited the TC store and, after listening carefully to my descriptive sleepless nights story, Pam had us try the Cozy (soft) mattress. It felt great in the store, but I was still a bit concerned b/c we have a platform bed. We decided on the soft Cozy, had it expedited, and I’ve slept through the night since. Unbelievable. No soreness, no numbness, and no trying to get comfortable. Just an amazing 100% difference in comfort and ability to get a night of deep sleep, which I’m wild about. Our mattress is beautifully hand made of wool, cotton and natural latex, so no chemical odors or fumes. We couldn’t be happier with this purchase.

The whole sales process was easy, from visiting the store to working with Pam to scheduling delivery to the two competent young men who delivered our mattress and took the (not very) old one away. Thank you so much.

D
The Bed of Roses
David Dalton
As Advertised. Premium Quality, Family Service

When you see a commercial for mattresses on TV and they promise you’ll sleep better, the immediate reaction is, “ yeah, they all say that”. When they tell you they’ll guarantee that, you say, “uh huh, sure they will”

Now imagine the pleasant surprise you experience when you spend the money for a Bed of Roses and after 6 months you realize you need an adjustment (in our case firmer set) You call expecting some hidden charges or other “guarantee” contract language regarding “ depreciation” and costs but the Owners say, “No problem. Give us a little time to schedule a firmer mattress and they deliver, cheerfully”

My spine has issues, this bed makes sleeping easy. Firm comfort and support, but the nice thing is, you realize this Company cares about you, all the way. Thanks guys

V
Trillium Mattress
Victoria Gutowski
We are so glad we bought a Trillium Mattress from HSMC in Traverse City

We did a lot of shopping around and no where did we experience the kind of quality of product, friendliness and knowledge than at the Harbor Springs Mattress Company in Traverse City. We were skeptical that a mattress could deliver the kind of quality night's sleep they promised us and boy were we wrong. From beginning to end, the entire process: research, purchase, and delivery, was a custom experience. They treated us as if we were their best customer. If we ever need another mattress, we are definitely buying it from Harbor Springs Mattress Company.

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The Bed of Roses
Marilyn Turkett
Bed of Roses

We recently purchased 2 Queen-sized Bed of Roses sets from the Traverse City showroom. After doing our own research of mattress companies, we met with Pam, the sales associate in Traverse City. She was so helpful in showing us the different models, answering questions, and discussing our options. We never felt any pressure to make a purchase. We followed up with a visit to the shop where the mattresses are crafted in Harbor Springs, We were given a personal tour and met some of the craftsman. We couldn't be happier with our selection. We love that these mattresses are made in northern Michigan. Thank you Pam and all the craftsmen that make a quality product.

Would recommend to family and friends

We bought our semi-firm Moon Beam almost a year ago. The entire process was great, including the visit to the TC store, the customer service, the delivery and best of all a quality mattress. I also appreciate that along with the beautiful all natural, locally made mattresses they have mattress protectors with the option of organic cotton or natural wool. I think one of the highest complements you can give a business is a recommendation to family and friends. We definitely have recommended Harbor Springs Mattress to our family and friends.

It's Easy to Feel why Rory calls The Bed of Roses, "My Baby."

The Bed of Roses is a great sleep. Even better? Waking up invigorated and no aches. I feel like a kid again, and my body thanks me for selecting * Rory's Baby." It was wonderful to meet Cory and Oliver, because Oliver developed the specialty strap used to deliver the box spring and mattress and Cory was the one who made my bed! This is why we shop local. Who can beat a bed made for a lifetime?

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The Bed of Roses
Kevin Aalderink
Bed of roses

Best bed ever.
I have had 7 back surgery’s and now have a bed I can sleep in.
Bought our bed about 3 years ago and still love it. Tried all those other beds out there and none are even close to this bed. Quality is number 1 with this company.
The factory was awesome and to see how they make them was great. Everyone was so friendly and you could tell they take pride in their work.
I love the 25 year warranty. Who does that anymore. I guess only people that really stand behind there product. Our daughter and her husband came into the store as we were leaving and checked out what we were telling them while we were there looking and bought a bed of roses the same day we did and they love theirs also.

Read Our Reviews

We are grateful to every single customer who has given us a referral, told their friends or given us a positive shout-out. Thank you.

Customer reviews
Customer reviews
Awesome Bed! Made just the way we like it. They did such a nice job for our house we had them make one for our boat. We now have the luxury of sleeping on a Harbor Springs Mattress in the house and on the boat. We have never slept better. Plus, they really want you to be happy. Too hard or too soft? They will come back pick it up and make it just right! You are the best!
— Mike and Linda Bartosh, Petoskey, Mi, Verified Buyer
Harbor Light Mattress, King, Soft
Customer reviews
“Best mattress ever. Have recommended often!”
— Kurt Wietzke, Petoskey, Verified Buyer
Front view of the Bed of Roses, luxury, all-natural and organic mattress
Bed Of Roses, Semi-Firm
Customer reviews
What a great buying experience! From being greeted warmly, to the non-pushy sales pitch, to prompt delivery, and mostly – a terrific bed! – an absolute delight! We’ll recommend you! Sincerely,
— Nick and Diane Dakins, Verified Buyer
Side view of Bed of Roses, luxury natural and organic mattress.
Bed of Roses Mattress, King, Soft

A Chiropractor's Testimonial

Watch the video below to hear Dr. Josh Pulver explain why he recommends Harbor Springs Mattress Co. beds to his clients.

The Chiropractor's Bed

Why Dr. Pulver loves Harbor Springs Mattaress Co. Beds

Play
Handwritten thank you note praising Harbor Springs Mattress for making a great bed.

Who doesn't love a handwritten thank you note?

Lois Steinberg is a nationally renowned Iyengar Yoga Teacher and Mentor. Because of Iyengar Yoga's focus on proper spinal alignment, Lois is a great judge of how supportive our mattresses are. It made our day to receive her note.

From Farm To Bedroom

A glimpse into our materials, their origin and our showrooms, where you can see, feel and even smell all of the ingredients that go into our natural mattresses.

Our Most Loved

Our Signature Bed of Roses Mattress